SeoPapers - article SeeWhy Garners BeyeNETWORK 2008 Vision Award

Windsor, United Kingdom - (Cheap Web Hosting Directory) - October 27, 2008 - Behavioral analytics firm, SeeWhy Software, has been awarded, along with customer logistics firm, eCourier.co.uk, the BeyeNETWORK 2008 Vision Award for Business Impact.

The inaugural awards recognize the efforts of companies that have used BI software and technology to positively impact their organizations. Mary Jo Nott, Executive Editor of the BeyeNETWORK remarked, ''There is a renewed emphasis on the creation and implementation of strategic vision that aligns company goals and provides true business value. SeeWhy and eCourier.co.uk deliver on this vision which has resulted in measurable business impact. The results achieved by these two companies exemplify the kind of industry leadership we wanted to share through these awards.''

eCourier.co.uk created the first fully automated dispatch solution that matches the best-placed couriers with deliveries using sophisticated predictive algorithms along with other technology-driven enhancements that have improved every aspect of the company's operation. In order to improve customer service and loyalty and minimize customer attrition, eCourier.co.uk integrated SeeWhy's software into their back office systems, which gather data on buying patterns and build a unique behavioral profile of every eCourier.co.uk client. When buying patterns alter, the SeeWhy platform automatically triggers an email alert, enabling eCourier.co.uk to manage contract leakage that previously could not be forseen or analyzed.

Jay Bregman, CTO of eCourier.co.uk added, ''Customer acquisition and retention are critical elements of success in the courier business. Any improvement in those areas can create a significant competitive edge. SeeWhy's technology has been invaluable for client retention and customer relationship marketing. In fact, we are now able to retain 70 percent of clients who were considering alternative services. It is gratifying that the BeyeNETWORK has recognized this work.''

Charles Nicholls, CEO of SeeWhy Software offered, ''As evidenced by its rapid growth and exceptional business model, eCourier.co.uk have got things right by encouraging and leveraging the online channel. Instead of looking at all their clients' behavior in the same way, they have taken advantage of SeeWhy to understand the digital mood and patterns of their customers as individuals. By doing this, they are light years ahead of their competitors and stand to continue their impressive run. This award is further validation of our approach and the advances being made by companies like eCourier.co.uk.

''BI ''Business Intelligence; Behavioral Profiling '' - is a technology that builds and maintains a normal profile at the individual account level, enabling changes in behavior to be immediately detected. Customer Experience ''the management of online and offline customer experience in using an organization's products and services. CEM Customer Experience Management.

SeeWhy is changing the way that companies interact with individual customers in order to deepen relationships, drive revenues and reduce risk. Through a series of interlocking real-time analytic applications, underpinned by a common individual behavioral profile of each customer, SeeWhy drives individually optimized treatment across the customer lifecycle.

SeeWhy is one of the top private European software companies, as noted by Red Herring 100 Europe, named Global Innovator by Guidewire Group and highlighted as a cool company by Gartner. SeeWhy Software was incorporated in 2003 and is headquartered in Windsor, U.K., with operations in the U.S.

Since its launch in 2004, eCourier.co.uk has revolutionised London's courier industry with a combination of pioneering and unique technology, unrivalled delivery times and a customer experience which differentiates our business from traditional courier companies.

eCourier.co.uk created the world's first advanced computer algorithm, affectionately known as ''Larry'' which sits at the heart of our business. This fully automated dispatch system intelligently matches couriers to deliveries using predictive algorithms taking into account numerous real time variables including time of day, traffic conditions, weather, historical courier performance and customers' service level agreements, in addition to GPS informed locations of our couriers.

eCourier was built to be transparent. Our ground breaking approach successfully marries mobile technology, GPS and IT based fleet management with an Internet platform which provides clients with a user-friendly direct web interface for online booking, real time tracking, instant proof of delivery, account management and alive chafacility for customer queries.

Our technologically advanced innovations take error prone expensive humans out of the equation, dramatically increase efficiency and enable unprecedented scalability to manage a near limitless number of couriers and deliveries. eCourier.co.uk has doubled in size over the last twelve months, and is on target to double again during 2008 with 350 vehicles, delivering over 500,000 consignments within the heart of the City.

The Network's flagship site BeyeNETWORK.com leads the industry with up-to-the-minute news, newsletters, articles, executive spotlights, podcasts, expert-hosted channels and blogs. Experts include Claudia Imhoff, Bill Inmon, Craig Schiff, Colin White, David Loshin and others. BeyeRESEARCH.com provides research and case studies from leading authors and experts in business intelligence. BeyeBLOGS.com is a business intelligence-specific community blogging site that provides an open forum about industry issues and challenges. BeyeSEARCH.com offers the first and only editor-driven directory and search engine specially built to serve this industry.

For more information, please visit: http://www.seewhy.com.

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